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Refund Policy – Cultframe

We want you to be fully satisfied with your purchase.

1. Returns
You can request a return within 14 days of receiving your order.

2. Conditions
To be eligible for a return:

• Item must be unused and in original condition

• Item must be returned in original packaging

3. Free Returns
We offer free returns for eligible items.

4. Refunds
Once your return is received and inspected:

• Refunds will be processed within 5–7 business days

• The amount will be returned to your original payment method

5. Non-returnable items
Items that show clear signs of use or damage may not be eligible.

6. How to request a return
Contact us at: support@cultframe.store
Include your order number and reason for return.

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We’re here to help — feel free to reach out anytime.

Last updated: April 2026